Privacy Policy
Privacy Policy
Effective Date: 20th November, 2024
Last Updated: 20th November, 2024
Welcome to Studio Kandela (the "Site"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you register on the Site, make a purchase, subscribe to our newsletter, or contact us for support. This information may include:
- Name
- Email address
- Phone number
- Billing address
- Payment information
Non-Personal Information
We may also collect non-personal information automatically as you navigate through the Site. This may include:
- IP address
- Browser type
- Operating system
- Pages visited on our Site
- Time and date of visits
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process transactions and send related information
- To communicate with you, including sending newsletters and promotional materials
- To improve our website and services
- To respond to customer service requests
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our Site and conducting our business
- Legal authorities if required by law or in response to valid requests
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the Site.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
6. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these websites.
7. Children's Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Studio Kandela,
P.O.Box 1573-00200, Nairobi Kenya